Shipping Policy
Shipping Policy
Shipping Destinations
Brite Electronic currently ships to Canada and the United States.
Order Processing Time
- Orders are processed within 1-2 business days (Monday–Friday, excluding holidays).
- Orders placed on weekends or holidays will be processed on the next business day.
- Once your order is processed, you will receive a confirmation email with tracking information.
Shipping Methods & Estimated Delivery Times
Canada
- Standard Shipping: 5-10 business days
- Express Shipping: 2-5 business days
United States
- Standard Shipping: 5-10 business days
- Express Shipping: 2-5 business days
Delivery times are estimates and may vary due to unforeseen circumstances.
Order Tracking
Once your order has shipped, you will receive an email with a tracking number and a link to track your shipment. Please allow up to 24 hours for tracking updates.
Customs, Duties & Taxes
- Canada: No additional customs duties or import taxes apply to domestic orders.
- United States: Orders may be subject to customs duties, taxes, or import fees, which are determined by U.S. customs authorities and are the responsibility of the customer.
Shipping Delays & Issues
While we strive to meet the estimated delivery times, delays may occur due to:
- High shipping volumes during peak seasons.
- Customs processing for international shipments.
- Unexpected carrier delays (weather, strikes, or logistical issues).
If your order is delayed beyond the expected timeframe, please contact our support team for assistance.
Lost or Damaged Shipments
If your package is lost or arrives damaged, please contact us within 7 days of the estimated delivery date. We will work with the carrier to resolve the issue and offer a suitable solution.
Contact Us
For any shipping-related inquiries, please reach out to our support team at briteelectronic@gmail.com